How long will it take for me to get my website?
Generally, at least a few days. Obviously, the more complicated the process of getting or taking photos or video of your shop, products, staff or other
subjects, the longer it will take. Similarly, if the design review process ends up involving a lot of changes, that will add to the time required to complete the site.
Do you build mobile sites or apps?
Yes, I build mobile sites, but I don't build apps. You should have a mobile website, but I recommend you also measure your website performance to
determine how many visitors actually use mobile devices.
Do you provide hosting?
No, I don't have in-house hosting. I do have a longstanding relationship with a good small-business web hosting company that I can
recommend to any client who doesn't already have a favorite hosting service.
What design tools do you use, and why?
I design my customers' websites by hand, and here's why. At its heart, a website is a computer program. Almost all computer programs are written by
people, with one increasingly big exception: websites. Websites are now often composed, not by designer-developers like me, but by other computer programs. That's what's happening when a
designer uses Wordpress or Joomla to create your site. Since I'm already a designer-developer, I don't want or need to delegate the creation of your website to a
computer program. That's why I design the site myself, and write all the website code personally with very few exceptions.
So do you work with CMS's like Wordpress and Joomla?
No. (Might as well get that cleared up right here.) But you won't have any trouble finding website design companies to build a site in a CMS for you. Just be
aware of three things: 1) Some design companies use the CMS for their convenience, not yours, so be sure they train you in it; 2) Every CMS trades capability for
convenience, so expect not to be able to do everything you want to do in your design (that, well, um, I could do for you easily...), and 3) expect to devote time to
running the CMS, since maintaining a website can't be simplified much even using a CMS.
Can you work with my site that's already in a CMS?
The answer to that is happily yes. But you'll need to decide whether you're willing to have me extract it from the CMS and return it to service in the web's
native languages that I mentioned above. I do this routinely for customers. They are just as routinely pleased with the results, especially when they can finally do exactly what
they wanted to do with their website.
After you've built my site, can I edit it myself?
Absolutely. Making your site editable is an easy job for today's web languages, and doesn't take the huge code overhead that comes with content management
systems. In fact, changing updatable text is as easy as typing the new wording over the old right in your browser. Updating selected images is just an upload, generally with no need for
resizing beforehand. An added advantage is that unlike a CMS such as Wordpress or Joomla, your overall design is protected from accidental damage or outright erasure, which I've seen
happen more than once when the person using the CMS is not an experienced user.
How much does a new website from you cost?
It's always risky to give costs online, since it keeps some people from even asking for a proposal. Please request a quote – you could be very pleasantly
surprised. That said, costs for a small-business site typically run about $1500, but range from a low of about $600 to as high as $4000 depending on the amount of content, number of pages,
custom coding time, and so on. Mid-size business sites can go higher. Again, I'd be happy to give you an estimate: just contact me.
How much do you charge per month after my site is done?
Unless I do additional work for you, here's my flat monthly rate after your design is done: $0. That's a zero with infinitely many zeroes after it.
Furthermore, you should expect to pay less than $10/month for hosting. If you've gotten a free or cheap website, and they're going to host you for $50, $100, $200 or more per month forever
without doing anything else for you, it's at minimum a bad deal. You'll be serious money ahead in the long run by just paying up front for a quality design from a reputable designer and
placing it in a standard hosting site. Do the math.
So are any of your other services charged monthly?
Yes, I do charge monthly for the optional Web Presence Management
(WPM) service after your website is complete, since this provides
ongoing data and data interpretation to your business. WPM analyzes your web traffic for the month, correlates it with your business metrics and marketing initiatives, recommends any changes
to the website or possibly to business strategies or tactics, and builds a long-term connection between your website's visitor data and company marketing decisions.